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Shipping policy

*UPDATED DUE TO COVID 19*

Due to the unprecedented times caused by the COVID-19 pandemic, shipping times may be slower than normal! Please be patient with us as we work through these difficult times together. 

SHIPPING RATES:

All shipping rates are calculated at checkout and are based off of the weight, size and location of your delivery.

SHIPPING TIMES:

PLEASE NOTE, these shipping times begin once your parcel is picked up to go to the post office NOT from when you place your order. Please continue reading below to see more details on our standard for fulfillment!

Within Canada:

*please note that these delivery time standards are guidelines only and may be affected by the covid-19 pandemic and any other unforseen conditions.

Delivery Area
Priority™
Xpresspost™
Expedited Parcel™
Flat rate box
Regular Parcel™
Major Urban Centres
Local
next day
next day
1 day
1 day
up to 2 days
Regional
next day
next day
1 day and up to 3 days
1 day and up to 3 days
3 days and up to 5 days
National
next day
2 days
2 days and up to 7 days
2 days and up to 7 days
4 days and up to 9 days
Non-Major Urban Centres
Local
next day
next day
1 day
1 day
2 days
Regional
next day and up to 2 days
2 days
up to 4 days
up to 4 days
up to 6 days
National
next day and up to 3 days
3 days
up to 11 days
up to 11 days
up to 12 days
Northern Regions and Remote Centres
Local
5 days
5 days
6 days
6 days
8 days
Regional
5 days and up to 7 days
5 days and up to 7 days
6 days and up to 13 days
6 days and up to 13 days
6 days and up to 13 days
National
5 days and up to 8 days
5 days and up to 8 days
6 days and up to 13 days
6 days and up to 13 days
7 days and up to 13 days

 

 

 

USA & International

*please note that these delivery time standards are guidelines only and may be affected by the covid-19 pandemic and any other unforeen conditions.

Service
U.S.A.
International
Priority Worldwide
next business day
(certain destinations by 10:30 a.m.)
2 to 3 business days
Xpresspost – USA
2 and 3 business days
–
Expedited Parcel – USA
4 to 7 business days
–
Tracked Packet – USA
4 to 7 business days
–
Xpresspost – International
–
4 to 7 business days
(for most destinations)
Tracked Packet – International
–
6 to 10 business days
International Parcel (air)
–
6 to 10 business days
International Parcel (surface)
–
4 to 12 weeks
Small Packet (air)
5 to 8 business days
6 to 12 business days

 

KALINA fulfillment standards:

You will be notified as soon as we have processed and packaged your order. From that point it is picked up by the postage service within 2-3 business days.

If you order on Friday or the weekend your package will be picked up with the Monday or Tuesday morning fulfillment batch. Once it is picked up and scanned by the post office, the above shipping standards begin. 

PREORDERS:

For preorders, please read details in the product description about when your preorder will be shipped. Your preorder will ship between the date range shared with you via that description. You will receive your fulfillment notice once your order is shipped. *Please note preorder fulfillment may be affected by COVID-19, the delivery date range shared with you is an estimate and is not guaranteed*